https://avcambalaj.comFor domestic purchases made from , when the basket amount is 1000₺ or more, your order is sent without any shipping fee. 

https://avcambalaj.comThe shopping you make in Istanbul can be transferred to Istanbul according to its physical structure. It will be delivered to all cities except Istanbul within 1- 2 business days, within 1- 5 business days following the order, and will be reflected on your invoice according to the fee schedule of the cargo company or companies we have a contract with. Depending on the product/service purchased, delivery time may vary or may not require physical delivery.
 

Weekend Orders

Orders placed before 12:00 noon on Friday will be delivered on Saturday. Depending on the location where the cargo company operates, it may also extend to Monday. All orders placed after 17.00 on Friday may not arrive before Tuesday as they will be processed on the following Monday. There is no delivery on Sundays.
 

Address info

In order for your order to reach you as quickly as possible, please write your address information as clearly as possible. Don't forget to include the zip code. Adding an address description when necessary will allow us to reach you more easily and on time. 
 

Incorrect / Missing Orders

Open the package you received with the cargo officer and check your order. If you see any errors or omissions, please contact us immediately.
 

How many days is the return period?

In general, you can return the products you purchased within seven days from the delivery date, stating the reason.
 

What are the return conditions?

Below you can find the exact items that must be included in the products you send for return. If any of these is missing, product returns are not accepted.
- Invoice of the product,
- Return form,
- Products to be returned within 7 days must be delivered complete and undamaged, including the box, packaging and activation code.
If the products we receive are delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product reaches us. The time it takes for the refund to be reflected in your account is at the discretion of your bank. Refunds made to credit card are reflected in the account within 45 days at the latest, and payments made by money order are reflected in the account within 1 week at the latest.
 

How do I return it?

Before sending the product to us, you must notify us of your return request by filling out the product return form. After the shipping confirmation regarding the return is sent to you by our customer services department, please fill out the return form that comes with the package and send the product to us. You will be notified by phone or e-mail confirmation information. If the products arriving at our company are delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product reaches us.
It prioritizes the security of our customers who shop on the website and checks the payment/invoice information from the moment you place your order via https://avcambalaj.com. 
For domestic purchases made from https://avcambalaj.com, when the basket amount is 1000₺ or more, your order is sent without any shipping fee. 
The purchases you make on https://avcambalaj.com can be transported within Istanbul depending on their physical structure. It will be delivered to all cities except Istanbul within 1- 2 business days, within 1- 5 business days following the order, and will be reflected on your invoice according to the fee schedule of the cargo company or companies we have a contract with. Depending on the product/service purchased, delivery time may vary or may not require physical delivery.
 

Weekend Orders

Orders placed before 12:00 noon on Friday will be delivered on Saturday. Depending on the location where the cargo company operates, it may also extend to Monday. All orders placed after 17.00 on Friday will be processed on the following Monday and may not arrive before Tuesday. There is no delivery on Sundays.
 

Address info

In order for your order to reach you as quickly as possible, please write your address information as clearly as possible. Don't forget to include the zip code. Adding an address description when necessary will allow us to reach you more easily and on time. 
 

Incorrect / Missing Orders

Open the package you received with the cargo officer and check your order. If you see any errors or omissions, please contact us immediately.
 

How many days is the return period?

In general, you can return the products you purchased within seven days from the delivery date, stating the reason.
 

What are the return conditions?

Below you can find the exact items that must be included in the products you send for return. If any of these is missing, product returns are not accepted.
- Invoice of the product,
- Return form,
- Products to be returned within 7 days must be delivered complete and undamaged, including the box, packaging and activation code.
If the products we receive are delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product reaches us. The time it takes for the refund to be reflected in your account is at the discretion of your bank. Refunds made to credit card are reflected in the account within 45 days at the latest, and payments made by money order are reflected in the account within 1 week at the latest.

 

How do I return it?

Before sending the product to us, you must notify us of your return request by filling out the product return form. After the shipping confirmation regarding the return is sent to you by our customer services department, please fill out the return form that comes with the package and send the product to us. You will be notified by phone or e-mail confirmation information. If the products arriving at our company are delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product reaches us.